Kampes

WHAT IS COVERED UNDER WARRANTY?

  • Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and the purpose for which the product was designed.
  • This limited warranty is only valid in India, and the product is not eligible for any international warranty service. To the fullest extent permitted by law, warranty service may only be performed by Kampes or Kampes authorized service centers.
  • Kampes may conduct diagnostic tests on customers products to identify the causes of failures/defects.
  • Kampes will determine whether a product is “Out of Warranty” at the company’s discretion according to the standards listed below. Repair of “Out of Warranty” products shall be separately quoted by Kampes service center and respective service shall be provided upon service fee payment.
  • Violations against warranty, including but not limited to customer induced damage, such as self- repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, and so on
  • Invalid warranty
  • Expired warranty
  • Warranty does not cover natural wear & tear, usage under extreme conditions, damage due to improper care (accident, misuse or negligence) and damage caused by acts of god such as floods, fires or earthquakes.

HOW DO I CLAIM FOR A WARRANTY?

  • Please email us to support@kampes.in
  • While claiming, please share the details of the purchase order along with the product related complains.