- You can cancel the order by logging in to your www.kampes.in account.
- You can also send us an email to support@kampes.in or call 9972175081 to cancel your order.
- The order can be cancelled only if the product has not been shipped.
- Once the product is shipped it cannot be cancelled.
- Products purchased from unauthorised resellers
- Products damaged from improper handling and usage
- Lost or stolen products
- Products purchased over 12 months ago
- Non quality related issue
- Free products
- Accidental damage
- Intentional physical damage
- Please send an email to support@kampes.in with the details of the product issue.
- Please include your order details in the email.
- Manufacturing defects in materials and workmanship of the product. This warranty applies when the product is used under normal conditions and the purpose for which the product was designed.
- This limited warranty is only valid in India, and the product is not eligible for any international warranty service.
- Kampes may conduct diagnostic tests on customers products to identify the causes of failures/defects.
- Kampes will determine whether a product is “Out of Warranty” at the company’s discretion according to the standards listed below. Repair of “Out of Warranty” products shall be separately quoted by Kampes service center and respective service shall be provided upon service fee payment.
- Violations against warranty, including but not limited to customer induced damage, such as self-repairs, exposure to water, damage caused by misuse, alternation, failure to comply with product manual, and so on.
- Invalid warranty
- Expired warranty
- Warranty does not cover natural wear & tear, usage under extreme conditions, damage due to improper care (accident, misuse or negligence) and damage caused by acts of god such as floods, fires or earthquakes.